Customer questions, answered
Pick your trade and city. You get the 8 to 12 questions customers ask before hiring, each with a draft answer you finish in your own words, then copy it to your site as HTML with matching FAQ schema.
Your business
Pick your trade and add your city. The business name is optional and only used in the questions.
11 questions auto repair customers ask
Edit any question or answer. Replace every [blank] with your own facts; we leave them blank because only you know your prices, hours, and policies. Untick a question to leave it out.
Before calling
What people want to know before they pick up the phone.
During the job
What they wonder about once you are booked.
After the job
Payment, warranty, and what happens if something is not right.
Copy it to your site
11 questions selected, 29 blanks still to fill in.
Fill in the [blanks] before you publish. Anything left in square brackets will show on your site as written.
Copy all gives you the questions as clean HTML and a matching FAQPage schema block, in one paste.
<section class="faq"> <h2>Common questions</h2> <h3>Before calling</h3> <h4>Do you work on my make and model?</h4> <p>We service [the makes you work on, and any you do not]. Call [your phone number] with your year, make, and model to confirm.</p> <h4>Can I bring my own parts?</h4> <p>[Yes or no.] [Whether you warranty the labor when the customer supplies the parts.]</p> <h4>How much does a diagnostic cost?</h4> <p>Prices depend on [what changes your price, for example size, materials, or access]. A typical [your most common job] costs [your usual price or range]. You get the price [when and how you give it, for example in writing before work starts].</p> <h4>Are your technicians certified?</h4> <p>[Yes, or what applies in your trade.] License: [your license number, if your trade requires one]. Insurance: [the coverage you carry]. [How a customer can check, for example the state license lookup.]</p> <h4>Where are you, and what are your hours?</h4> <p>We serve [your city] and [the nearby towns, neighborhoods, or ZIP codes you cover]. [Say whether a trip fee applies farther out.] Not sure if you are in our area? Call [your phone number] and ask.</p> <h4>Do you offer financing?</h4> <p>[Yes or no.] [If yes: the plan or lender, and how to apply.] [Any minimum job size for financing.]</p> <h3>During the job</h3> <h4>How long will my car be in the shop?</h4> <p>[How long common repairs usually take.] We tell you [how you share timing, for example an estimate after the inspection].</p> <h4>Will you do work I didn't approve?</h4> <p>[Your approval policy, for example nothing is done without the customer's OK.] [How you ask for approval, for example a call or a text with photos.]</p> <h4>Do you offer a loaner car or a ride?</h4> <p>[Yes or no.] [Loaner, shuttle, or nearby options, and how to ask for one.]</p> <h3>After the job</h3> <h4>Do you offer a warranty?</h4> <p>[Your parts and labor warranty, in time or miles.] [How to make a claim.]</p> <h4>How do I pay, and when?</h4> <p>We accept [the payment methods you take]. Payment is due [when, for example at completion, or a deposit up front and the rest at completion].</p> </section>
Paste the HTML where the questions should show, and the schema block once on the same page. The schema has to match what visitors can read, so update both together.
Why answer-ready content helps
Search engines and AI assistants look for direct answers to the questions people type or ask out loud. A page that states your areas, hours, licensing, and warranty in plain words is easier for them to read, and easier for a customer to trust.
The schema block labels each question and answer for machines. Google now shows FAQ rich results for only a few kinds of sites, so treat it as a clear label, not a promise of a special listing. Nobody can promise a ranking or a mention by an AI assistant.
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Your facts go in the blanks, not ours
The questions come from what customers ask local service businesses before they hire: pricing, emergency hours, licensing and insurance, warranty, areas served, timelines, permits, and financing, plus the questions specific to each trade.
Every price, time, license number, and policy is left as a [blank] in square brackets. We never fill those in for you, because a wrong answer on your site costs more than a missing one.
- Before calling
What people want to know before they pick up the phone.
- During the job
What they wonder about once you are booked.
- After the job
Payment, warranty, and what happens if something is not right.